Who/What is Primrose Hill Boutique?
Primrose Hill Boutique is an award winning online ladies fashion, home & gift boutique!!!!!
Shopping with us is very easy. Just browse our site, add the products you like to the basket and when you''''ve finished, checkout.
Our website is 100% secure and safe, so you can be assured your details will never be passed on to third-party companies or organisations.
How Long Does Delivery Take?
Your order will be delivered to your door within 7 working days for standard deivery.
On occasion, there may be a small delay if items are on re-order or at peak season (such as Christmas). Ensure to include your email address when you place your order as you will receive updates with regards to your order. If your parcel has not arrived after 14 days, please contact us for a delivery update.
How Much Does Delivery Cost?
We use regular Royal Mail, so our P&P tariffs are standard and very reasonable.
Standard Delivery UK £3.95
Next Day Delivery UK £6.50
Saturday Delivery UK £8.50
How Do I Exchange an Item?
Email us at retuns@primrosehillboutique.com to request a Returns form and returns identification number (RIN) giving us your order number and as much details as possible about yourself and your order. Exchanges can only be made if you contact us within 7 working days of placing your order. Upon confirming the replacement item being in stock, we will notify you of the returns procedure.
Please note: we do not reimburse return postage costs.
What is your Returns Policy?
You have 7 working days home approval on any item you order, and if you wish to return an item for whatever reason, you can do so without obligation for a full refund.
Please ensure the item is returned unused, unworn and in original packaging with a copy of the receipt or order details. Note: return postage and packing costs are not reimbursed.
What Payment is Accepted?
We accept payments via all major credit and debit cards. We accept: Visa, Visa Delta, Visa Electron, Maestro, Mastercard, Solo and Switch.
All payments made through the website are 100% secure and safe. We use the award-winning Protx payment gateway system which is recommended by major high street banks and has an excellent track record of confidentiality and professionalism. The highest forms of encryption are utilised. Further to this, most credit card companies protect their customers from online fraud by covering them financially.
How can I pay for my order?
You can pay for your order though the following payment methods: Visa, Visa Debit, MasterCard, Solo, Maestro and Electron.
Your payment is secures with award winning Sage Pay.
You can also pay for your order with PayPal.